Terms and Conditions
Terms & Conditions
This website is owned and operated by Hypnotic Transformations. Hypnotic Transformations provides on-line sales of CDs, DVDs, hypnosis downloads, PDF downloads and mobile phone applications. These terms and conditions apply to all sales and no others shall apply. Placing an order on our web site constitutes acceptance of our terms and conditions of sale. Hypnotic Transformations reserves the right to amend or update these terms and conditions without notice and any alterations will apply from the point these changes are published.
2. Sale and title of Goods
The sale and purchase of products advertised on the Hypnotic Transformations website whether in durable form or electronic download is limited to persons aged 18 years or over. All orders must be pre-paid prior to despatch of product or service given. In the case of payment by cheque a minimum of 14 days shall be allowed for payment to clear. Your order shall not be deemed as accepted until you receive an email from the company acknowledging the order. All goods or rights remain the property of the company until cleared payment has been received. Hypnotic Transformations are free to withdraw from a prospective contract of sale/service at any time prior to acceptance. This also applies in the case of any error or inaccuracy in respect of the goods or services, any description applied to the goods or services, the availability of the goods or services, or the order itself. Price and availability information is subject to change without notice.
3. Cancellation and Refund Policy
If the goods or service you have ordered is not available a full refund of any monies paid will be given including the cost of any postage paid. The company will not supply any alternative without your permission.
Your right to cancel your order under the Consumer Protection (Distance Selling) Regulations 2000 commences at the point at which you receive our acceptance of your order and is limited to 7 days from the point you receive the product. In the case of CDs or DVDs that have been supplied, this only applies where the item remains unsealed and is returned to the company. The company may have a claim against you if you have not taken reasonable care to ensure any items are returned to the company in an undamaged condition. Where a service is being supplied (this would include MP3 downloads, PDF downloads and mobile phone applications) your right to cancel the order is limited to the point at which you have been provided with the service. Prior to this a full refund, including any postal charges will be made by the company. Any notice of cancellation must be made in a durable form and telephone messages cannot be accepted.
If you receive a faulty or damaged CD or DVD, please let us know as soon as possible. We always replace damaged or faulty CDs/DVDs and will refund the cost of any postage incurred by you. This does not apply to services provided (e.g. download or mobile phone applications) and it is the customer’s responsibility to save and back-up downloadable material to their chosen device. Please inform us if you have a complaint in relation to any product or service purchased from us and we will make every effort to ensure you are satisfied with the service provided.
4. Currencies Accepted
We currently accept the following currencies: GBP (Pound), EUR (Euro) and USD (US Dollars)
5. Delivery Policy
All prices quoted on this website include delivery charges in the UK. For delivery elsewhere in the world there is a flat rate charge of £1.00 per CD/DVD.
Orders are posted daily through Royal Mail (excluding weekends and bank holidays). Delivery of UK orders should be expected within 3-5 working days. Elsewhere in the world the delivery time should be expected within 3 – 7 working days via airmail. No charges are made for MP3 or PDF downloads.
The contents of the Hypnotic Transformations website and all products and services provided by Hypnotic Transformations are protected by our intellectual property rights, including but not limited to copyright and trademarks. No reproductions of the whole or part of any material may be made without the express permission of Hypnotic Transformations.
7. Use of the website, products and downloads
Hypnotic Transformations provides CDs, DVDs, MP3 downloads, PDF downloads and mobile phone applications which are intended for personal use only. No commercial use of this material is permitted without the express permission of the company. Hypnotic Transformations cannot be held responsible for the misuse or incorrect use of its products and all users of its products do so at their own risk.
The products and services offered on our website are intended to promote your wellbeing and aid relaxation. No statement or claim made should be construed to imply that they are intended to prevent, cure or diagnose any mental or physical condition or ailment or illness. If you are suffering from any such condition, ailment or illness you should consult your doctor/medical practitioner.
Persons suffering from conditions related to epilepsy or mental illness should seek advice before engaging in any form of hypnosis.